Schedule at a Glance
We will continue to build out the agenda for the Users Conference. This page will be updated regularly as new information is confirmed. The event will be jam-packed with informative and inspiring content from our solution experts and your very own peers, as well as new voices who are ready to share their stories with you. Each day will include new topics as well as regular favorites.
Sunday, September 15
2:00 PM-06:00 PM
Conference Registration Open
Monday, September 16
12:00 PM-06:00 PM
Conference Registration Open
07:00 PM-08:30 PM
Conference Registration Open
07:00 PM-10:00 PM
Welcome Reception
Join us for networking at our Welcome Reception evening social.
Conference Day 1
Tuesday, September 17
07:00 AM-04:30 PM
Registration/Delegate Services Desk Open
07:00 AM-08:30 AM
Breakfast
08:30 AM-09:00 AM
Opening Ceremonies & Welcome by Master of Ceremonies and Dignitaries
09:00 AM-09:30 AM
The Purpose Behind Versaterm's Ecosystem for Public Safety
09:30 AM-10:30 AM
Health & Wellness Presentation
10:30 AM-11:00 AM
AM Break & Move to Session Rooms
11:00 AM-12:00 PM
Education Breakout Workshops
1A.01 Latest Innovations: Unveiling New Features and Enhancements in vCAD
1A.02 US RMS & MRE Feature Fiesta: Review of Recently Released Features
1A.03 Latest Innovations: Unveiling New Features and Enhancements in CDN RMS
1A.04 Community Engagement Portfolio Overview
1A.05 A New Look, A New User Interface with MDT Designer
1A.06 IAPro: Enhancing Personnel Safety By Deploying Better Accountability Technology
1A.07 CaseWorX for Schools: Identify and Manage Threats Before the Incident
1A.08 Mindbase Introduction: How to enable an effective peer support program
1A.09 From Piles to Files: Embracing the Paperless Lab
1A.10 Visual Labs BWC, ICV and DEMS: New Product Features, Roadmap and Feedback
1A.11 Komutel: SIT911 Features, Functions and Configuration (Part 1)
12:00 PM-01:30 PM
Lunch Break
01:30 PM-02:30 PM
Education Breakout Workshops
1B.01 Navigating the Product Journey: The CAD Roadmap
1B.02 Navigating the Product Journey: The US RMS Roadmap
1B.03 Navigating the Product Journey: The CDN RMS Roadmap
1B.04 Crack the Code: Troubleshooting Mobile Communication for MDT and vMobile
1B.06 EI Pro: Improve Your Performance and Culture With Proactive Early Identification and EIS
1B.07 Building Cultural Health
1B.08 LIMS v5 Unleashed: Your Questions Answered & Crystal Reports Challenges Workshop
1B.09 Dive Deep into LIMS v3.8: Your Platform, Your Questions & Crystal Reports Challenges Workshop
1B.10 Community Engagement Using Versaterm CallTriage for Non-Emergency Requests
1B.11 From Clutter to Clarity: The Benefits of Digitizing Your Records
1B.12 Komutel Call Handling and Call Logging: New Product Features, Roadmap and Feedback
02:30 PM-03:00 PM
PM Break
03:00 PM-04:00 PM
Education Breakout Workshops
1C.01 Key CAD Functionalities for Fire and EMS
1C.02 RMS API: The Next Generation of Interfaces
1C.03 Retro Reboot: Back to Basics of CDN RMS Workflow
1C.04 The Power of Re-training
1C.05 Config-o-Rama: Discovering Advanced CAD Configurations
1C.06 The Neurobiology of Emotion: The Science Behind Mental Health and Wellness for Public Safety Professionals
1C.07 Staying Engaged with SPIDR Tech: New Product Features, Roadmap and Feedback
1C.08 What's Next for CaseWorX for Courts? The Latest Updates and Training
1C.09 Admin Superheroes: Unlocking the Power of Effective LIMS Management
1C.10 What's Next for IAPro? New Product Features, Roadmap and Feedback
1C.11 Building a Successful Wellness Program
1C.12 Street Smart: Solutions for Patrol Officers and Supervisors. Bulletins, Shift Briefings, Activity Reports and Collaboration
04:00 PM-05:30 PM
Free Time
05:30 PM-08:30 PM
Vendor Showcase
Join us as we explore what our many exhibitors have to offer! Hot & cold food stations, as well as drinks, will be provided.
08:30 PM-11:00 PM
Evening Social
Conference Day 2
Wednesday, September 18
07:00 AM-04:30 PM
Registration/Delegate Services Desk Open
07:00 AM-08:30 AM
Breakfast
08:30 AM-08:35 AM
Opening Announcements by Master of Ceremonies
08:35 AM-08:45 AM
Platinum Sponsor - ESRI
08:45 AM-08:50 AM
08:50 AM-09:10 AM
Award #3: Implementing Case Management in Accountability Court, Council of Accountability Court Judges
Accountability Courts take a different approach to managing certain types of offenders. It is a bold step forward in giving offenders a chance to turn their life around. But how do you roll this out quickly and in a consistent manner to 100 courts? Learn how Versaterm CaseWorX supports the agency's mission.
09:10 AM-09:30 AM
Award #2: Member Wellness – An Organizational Priority, Ottawa Police Service
Police members, both civilian and sworn, are more susceptible to mental strain and wellness issues than ever before. Members face an increased risk of hypertension, heart attacks, obesity, and other health related issues as well as mental stressors due to home life and work impacts. While we are protecting the public, how do we protect our members? The Ottawa Police Service has an outstanding project to do just that.
09:30 AM-09:50 AM
Award #1: Using CallTriage – an Indispensable Tool for PSAPS, Portland BOEC
Escalating call volumes, dwindling staffing numbers, increasing call answering times, and worrisome employee burnout rates. Do these situations ring a bell in your PSAP organization? If they do, you will want to see how the BOEC used a Versaterm AI product called CommunityReport to manage this multifaceted challenge.
09:50 AM-10:00 AM
Platinum Sponsor
10:00 AM-10:40 AM
Policing Niagara’s Waterways: Rescues and Recoveries
10:40 AM-11:00 AM
AM Break & Move to Session Rooms
11:00 AM-12:00 PM
Education Breakout Workshops
2A.01 Unveiling the Next Twists and Turns: What's Next for CCJS?
2A.02 Incorporating NIBRS into Operational Policing
2A.03 eJust CMS Court Disclosure - Overview of the Latest Changes and What is On the Horizon with CEI and SCOPE
2A.04 Succeed Brilliantly: Protect Your Versaterm Investment
2A.05 Config-o-Rama: Discovering Advanced CAD Configurations (Repeat Session)
2A.06 Leveraging SPIDR Tech Surveys
2A.07 What's Next for Adashi/Fire? New Product Features, Roadmap and Feedback
2A.08 Building Cultural Health
2A.09 Success Stories: Transformative Solutions in Forensic Labs
2A.10 Blue Team for Field Investigations: User and Administrator Training (Repeat Session)
2A.11 Visual Labs BWC, ICV and DEMS: New Product Features, Roadmap and Feedback (Repeat Session)
12:00 PM-01:30 PM
Lunch
01:30 PM-02:30 PM
Education Breakout Workshops
2B.01 Unveiling the Next Twists and Turns: What's Next for CCJS? (Repeat Session)
2B.02 The Inside Scoop on vCAD Tips and Tricks
2B.03 How to Present Your SPIDR Tech Data to Your Community: A Partner Success Team Story
2B.04 Skyward Roundtable: Navigating the Cloud Migration Journey
2B.05 A New Look, A New User Interface with MDT Designer (Repeat Session)
2B.06 State of NG9-1-1 in Canada
2B.07 The Neurobiology of Emotion: The Science Behind Mental Health and Wellness for Public Safety Professionals (Repeat Session)
2B.08 Browse Master: Crafting Browse Reports with Finesse!
2B.09 Tech Troubles Be Gone: Mastering Server Configs and SQL Solutions
2B.10 Succeed Brilliantly: Protect Your Versaterm Investment
2B.11 Mindbase Introduction: How to enable an effective peer support program
02:30 PM-03:00 PM
PM Break
03:00 PM-04:00 PM
Education Breakout Workshops
2C.01 Fire/EMS Roundtable
2C.02 Enhanced Auditing for a More Resilient Organization
2C.03 Visual Labs BWC, ICV, and DEMS: Features, Functions, and Configuration
2C.04 CDN vRMS - eJust CMS Court Disclosure Round Table – Planned Changes and Feature Request Discussions
2C.05 Config-o-Rama: Where Advanced MRE Configurations Take Center Stage!
2C.06 BlueTeam: Streamlining Your Use-of-Force Data Entry
2C.07 What's Next for CaseWorX for Courts? The Latest Updates and Training
2C.08 The Inside Scoop on US RMS Tips and Tricks
2C.09 Support Smarter, Not Harder: Best Practices for Working with Application Specialists
2C.10 Staying Engaged with SPIDR Tech: New Product Features, Roadmap and Feedback (Repeat Session)
2C.11 From Clutter to Clarity: The Benefits of Digitizing Your Records
2C.12 Upside: Building Better After Trauma
04:00 PM-08:30 PM
Free Time
08:30 PM-11:00 PM
Evening Social
After dinner, join us for a night of networking on Clifton Hill. Doors open at 7:30pm and last call will be at 10:30pm.
Conference Day 3
Thursday, September 19
07:00 AM-04:30 PM
Registration/Delegate Services Desk Open
07:00 AM-08:30 AM
Breakfast
08:30 AM-08:35 AM
Opening Announcements by Master of Ceremonies
08:35 AM-08:45 AM
Platinum Sponsor
08:45 AM-09:15 AM
Panel Discussion: Change Management
09:15 AM-09:30 AM
Move to Session Rooms
09:30 AM-10:30 AM
Education Breakout Workshops
3A.01 On the Road Again: GIS for CAD Administrators (Part 1)
3A.02 US RMS Feedback Session
3A.03 CDN RMS Feedback Session
3A.04 MDT Feedback Session
3A.05 Data Dreams: Crafting Killer Dashboards with Business Intelligence Tools
3A.06 What's Next for Adashi/Fire? New Product Features, Roadmap and Feedback (Repeat Session)
3A.07 Komutel Call Handling and Call Logging: New Product Features, Roadmap and Feedback
3A.08 Community Engagement Portfolio Overview (Repeat Session)
3A.09 Cloud vs. Ground: Navigating Your LIMS Hosting Horizon
3A.10 Mindbase Introduction: How to enable an effective peer support program
3A.11 Street Smart: Solutions for Patrol Officers and Supervisors. Bulletins, Shift Briefings, Activity Reports and Collaboration
3A.12 BlueTeam: Streamlining Your Use-of-Force Data Entry (Repeat Session)
10:30 AM-11:00 AM
AM Break
11:00 AM-12:00 PM
Education Breakout Workshops
3B.01 On the Road Again: CAD for GIS Professionals (Part 2)
3B.02 Community Engagement Online Non-Emergency Reporting
3B.03 What's in a name? Managing the Master Name Index
3B.04 Navigating the Product Journey: Review of MDT 8.0 Features and MDT Roadmap
3B.05 Better Incident Command Management: New Adashi Features, Functions and Configuration (Repeat Session)
3B.06 Pocket Power: Get the Most from Your vMobile
3B.07 Komutel: SIT911 Features, Functions and Configuration (Part 1)
3B.08 Browse Master: Crafting Browse Reports with Finesse! (Repeat Session)
3B.09 You Have the Floor: BYOT (Part 1)
3B.10 Building a Successful Wellness Program (Repeat Session)
3B.11 From Clutter to Clarity: The Benefits of Digitizing Your Records
12:00 PM-01:30 PM
Lunch Break
01:30 PM-02:30 PM
Education Breakout Workshops
3C.01 CAD Feedback Session
3C.02 Found in 60 Seconds: Unravelling the Information Puzzle of Stolen Vehicle Recovery
3C.03 Visual Labs BWC, ICV, and DEMS: Features, Functions, and Configuration (Repeat Session)
3C.04 Your Feedback Matters: Komutel: SIT911 Features, Functions and Configuration (Part 2)
3C.05 Config-o-Rama: Where Advanced MRE Configurations Take Center Stage! (Repeat Session)
3C.06 Community Engagement Using Versaterm CallTriage for Non-Emergency Requests (Repeat Session)
3C.07 IAPro: Enhancing Personnel Safety By Deploying Better Accountability Technology (Repeat Session)
3C.08 Browse Master: Crafting Browse Reports with Finesse! (Repeat Session)
3C.09 You Have the Floor: BYOT (Part 2)
3C.10 Leveraging SPIDR Tech Surveys (Repeat Session)
3C.11 What's Next for Adashi/Fire? New Product Features, Roadmap and Feedback
02:30 PM-03:00 PM
PM Break
03:00 PM-04:00 PM
Closing Ceremonies
04:00 PM-05:45 PM
Free Time
05:45 PM-12:00 AM
Client Appreciation Night
Step into an evening of professional connections and breathtaking views at the historic Niagara Parks Power Station. This networking night offers the perfect blend of elegant surroundings and meaningful conversations. Engage with fellow industry leaders and professionals against the stunning backdrop of Niagara Falls illuminated at night.
Conference Pricing
(All prices in CAD $)
Full Conference
Full conference registration is for all three days. It includes plenary sessions, afternoon workshops, breakfasts, lunches, and coffee breaks. In addition, you will also have access to the evening social events throughout the week. Other options will also be available.
$1500
On-Site Registration
Event Week
À La Carte Options
$600
One Single Day Registration (choose the day you prefer)
Interested in becoming a sponsor?
Download our prospectus here